--- title: "Best Help desk & live chat MCP servers: 28 official servers" url: "https://martechdb.com/categories/help-desk-live-chat" markdown_url: "https://martechdb.com/categories/help-desk-live-chat.md" updated: "2026-10-01" total: 28 page: 1 pages: 1 --- # Best Help desk & live chat MCP servers 28 Help desk & live chat vendors publish an official MCP server. 27 of the 28 host it for you, so there's nothing to install, and 20 let your AI client sign in by itself. ## Every Help desk & live chat vendor with an official MCP server 28 vendors. Each one publishes an official MCP server. - [HubSpot](https://martechdb.com/vendors/hubspot.md) (hubspot.com): Hosted; Sign-in needs vendor setup. CRM, Marketing automation, Help desk & live chat - [Intercom](https://martechdb.com/vendors/intercom.md) (intercom.com): Hosted; Self-serve sign-in. Help desk & live chat, AI chatbots & voice agents - [Sprinklr](https://martechdb.com/vendors/sprinklr.md) (sprinklr.com): Hosted; Sign-in needs vendor setup. Social media management, Social listening & analytics, Help desk & live chat - [Crisp](https://martechdb.com/vendors/crisp.md) (crisp.chat): Hosted; Sign-in: see vendor docs. Help desk & live chat - [Olark](https://martechdb.com/vendors/olark.md) (olark.com): Hosted; Self-serve sign-in. Help desk & live chat - [SmartsUpp](https://martechdb.com/vendors/smartsupp.md) (smartsupp.com): Hosted; Self-serve sign-in. Help desk & live chat, AI chatbots & voice agents - [Featurebase](https://martechdb.com/vendors/featurebase.md) (featurebase.app): Hosted; Self-serve sign-in. Product management & adoption, Help desk & live chat - [Richpanel](https://martechdb.com/vendors/richpanel.md) (richpanel.com): Hosted; Self-serve sign-in. Help desk & live chat - [Respond.io](https://martechdb.com/vendors/respondio.md) (respond.io): Hosted; Self-serve sign-in. Help desk & live chat, SMS, WhatsApp & push - [Groove](https://martechdb.com/vendors/groove.md) (groovehq.com): Hosted; Sign-in needs vendor setup. Help desk & live chat - [Gorgias](https://martechdb.com/vendors/gorgias.md) (gorgias.com): Hosted; Sign-in: see vendor docs. Help desk & live chat - [Jitbit](https://martechdb.com/vendors/jitbit.md) (jitbit.com): Hosted or install locally; Sign-in: see vendor docs. Help desk & live chat - [Sapling](https://martechdb.com/vendors/sapling.md) (sapling.ai): Hosted; Self-serve sign-in. Help desk & live chat, AI writing & translation - [Octocom](https://martechdb.com/vendors/octocom.md) (octocom.ai): Hosted; Self-serve sign-in. AI chatbots & voice agents, Help desk & live chat - [Yuma](https://martechdb.com/vendors/yuma.md) (yuma.ai): Hosted; Self-serve sign-in. Help desk & live chat, AI chatbots & voice agents - [Open](https://martechdb.com/vendors/open-cx.md) (open.cx): Hosted; Self-serve sign-in. AI chatbots & voice agents, Help desk & live chat - [AppFollow](https://martechdb.com/vendors/appfollow.md) (appfollow.io): Hosted; Self-serve sign-in. Mobile app marketing, Help desk & live chat - [Gallabox](https://martechdb.com/vendors/gallabox.md) (gallabox.com): Hosted; Self-serve sign-in. SMS, WhatsApp & push, Help desk & live chat - [Siit](https://martechdb.com/vendors/siit.md) (siit.io): Hosted; Self-serve sign-in. Help desk & live chat - [Usefini](https://martechdb.com/vendors/usefini.md) (usefini.com): Hosted; Self-serve sign-in. AI chatbots & voice agents, Help desk & live chat - [Productlane](https://martechdb.com/vendors/productlane.md) (productlane.com): Hosted; Self-serve sign-in. Help desk & live chat, Product management & adoption - [Buzzmonitor](https://martechdb.com/vendors/buzzmonitor.md) (buzzmonitor.com.br): Hosted; Self-serve sign-in. Social listening & analytics, Help desk & live chat - [Unthread](https://martechdb.com/vendors/unthread.md) (unthread.io): Hosted; Self-serve sign-in. Help desk & live chat - [AppReply](https://martechdb.com/vendors/appreply.md) (appreply.co): Hosted; Self-serve sign-in. Help desk & live chat - [Helpmonks](https://martechdb.com/vendors/helpmonks.md) (helpmonks.com): Hosted; Self-serve sign-in. Help desk & live chat - [Twig](https://martechdb.com/vendors/twig.md) (twig.so): Hosted; Sign-in: see vendor docs. Help desk & live chat, AI chatbots & voice agents - [Typedesk](https://martechdb.com/vendors/typedesk.md) (typedesk.com): Hosted; Self-serve sign-in. Help desk & live chat - [Dragapp](https://martechdb.com/vendors/dragapp.md) (dragapp.com): Install locally; Sign-in: see vendor docs. Workplace communication, Help desk & live chat ## Help desk & live chat vendors with no official MCP server yet - [tawk.to](https://martechdb.com/vendors/tawkto.md) (tawk.to) ## Questions ### Which Help desk & live chat MCP servers can I connect without any set-up? 20 of the 28 let your AI client sign in by itself with your account (self-serve OAuth), so you can connect in minutes, including Intercom, Olark and SmartsUpp. The others need an API key or an app set up with the vendor first. ### Do Help desk & live chat MCP servers need installing? 27 of the 28 are hosted by the vendor, so you only add an address to your AI client. The rest run on your own computer. ### How many Help desk & live chat tools have an official MCP server? 28 vendors have 28 official servers between them, as of 2 Oct 2026. MartechDB only counts servers a vendor publishes itself, never community copies. See also: [all vendors](https://martechdb.com/vendors.md), [every category](https://martechdb.com/categories.md).