---
title: "Jitbit MCP server"
url: "https://martechdb.com/vendors/jitbit"
markdown_url: "https://martechdb.com/vendors/jitbit.md"
api_url: "https://martechdb.com/api/v1/vendors/jitbit.com"
updated: "2026-10-01"
---

# Jitbit MCP server

The official MCP server published by Jitbit. MartechDB lists only servers the vendor publishes itself, never community servers.

- Website: [jitbit.com](https://jitbit.com)
- Categories: [Customer service & chat](https://martechdb.com/categories/customer-service-chat.md)

## Jitbit Helpdesk

MCP server for Jitbit Helpdesk: search, list, read, and reply to support tickets from AI assistants.

- Address: https://{helpdesk_host}/api/mcp
- npm package: `jitbit-helpdesk-mcp`
- Runs: Hosted or install locally
- Sign-in: Sign-in: see vendor docs (`unknown`)
- Official MCP Registry: listed as `io.github.jitbit/jitbit-helpdesk`
- Source code: https://github.com/jitbit/jitbit-helpdesk-mcp
- How we found it: Official MCP Registry, published under the vendor's name
- Last checked: 2026-10-01

### Connect it

Claude Code:

```sh
claude mcp add --transport http jitbit 'https://{helpdesk_host}/api/mcp'
```

Claude Code, installed locally (some packages also need settings or an API key):

```sh
claude mcp add jitbit -- npx -y jitbit-helpdesk-mcp
```

- Add to Cursor: <cursor://anysphere.cursor-deeplink/mcp/install?name=jitbit&config=eyJ1cmwiOiJodHRwczovL3toZWxwZGVza19ob3N0fS9hcGkvbWNwIn0%3D>
- Add to VS Code: <vscode:mcp/install?%7B%22name%22%3A%22jitbit%22%2C%22type%22%3A%22http%22%2C%22url%22%3A%22https%3A%2F%2F%7Bhelpdesk_host%7D%2Fapi%2Fmcp%22%7D>
- Claude.ai and Claude Desktop: Customize, Connectors, "+", Add custom connector, then paste https://{helpdesk_host}/api/mcp
- ChatGPT: Settings, Apps, Advanced settings, turn on Developer mode, Create, then paste https://{helpdesk_host}/api/mcp (this usually works only with servers that use self-serve sign-in or none)

JSON for Cursor, Windsurf and other clients that connect to hosted servers:

```json
{
    "mcpServers": {
        "jitbit": {
            "type": "http",
            "url": "https://{helpdesk_host}/api/mcp"
        }
    }
}
```

## Alternatives with an official MCP server

In Customer service & chat:

- [Microsoft](https://martechdb.com/vendors/microsoft.md) (microsoft.com)
- [Cisco](https://martechdb.com/vendors/cisco.md) (cisco.com)
- [HubSpot](https://martechdb.com/vendors/hubspot.md) (hubspot.com)
- [Salesforce](https://martechdb.com/vendors/salesforce.md) (salesforce.com)

## Get this data

- API: `curl https://martechdb.com/api/v1/vendors/jitbit.com`
- MCP: `claude mcp add --transport http martechdb https://martechdb.com/mcp`, then ask about Jitbit.
- Web page: https://martechdb.com/vendors/jitbit